Effective Date: December 2025
At eState Editor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website or services. By accessing our site or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, email address, phone number, address, and service preferences provided via contact forms or service requests.
- Non-Personal Information: Browser type, IP address, pages visited, date and time of access, and other usage data collected automatically.
- Payment Information: Payment details (if applicable) are collected securely via trusted third-party payment gateways.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage handyman services efficiently.
- Respond to inquiries, requests, and bookings.
- Improve our website, services, and customer experience.
- Send service updates, promotions, and newsletters (with your consent).
- Comply with legal obligations and prevent fraud or unauthorized activities.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share your information in the following limited cases:
- With trusted third-party service providers for service delivery (e.g., payment processors, scheduling systems).
- To comply with legal requirements, enforce site policies, or protect rights, property, or safety.
- In the event of a business transfer, merger, or sale of assets, where personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Analyze website traffic and usage trends.
- Deliver personalized content or offers.
You can manage or disable cookies in your browser settings; however, some features of the website may not function properly without them.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration.
While we strive to protect your data, no method of transmission or storage over the internet is completely secure.
6. Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at Contact@estateeditor.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact:
eState Editor
Jalan PJS 10/11A, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia
📞 +60 111-627-7761
📧 Contact@estateeditor.com
