Effective Date: December 2025
These Terms and Conditions (“Terms”) govern your use of the website, services, and products provided by eState Editor. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Services
eState Editor provides professional handyman services including but not limited to:
- Electrical repairs and installations
- Plumbing repairs and maintenance
- Carpentry and furniture assembly
- Air-conditioning servicing and maintenance
- General home repairs and improvement
We reserve the right to update, modify, or discontinue any of these services at any time without prior notice.
2. Booking and Service Requests
- All service requests must be submitted via our website, email, or phone.
- Appointments are subject to availability and confirmation by eState Editor.
- We reserve the right to reschedule or cancel services in case of unforeseen circumstances.
3. Pricing and Payment
- All prices are provided at the time of booking and may vary depending on the complexity of the service.
- Payments must be completed through our accepted payment methods before or upon completion of the service.
- eState Editor reserves the right to refuse service if payment terms are not met.
4. Customer Responsibilities
- Customers must provide accurate and complete information when requesting services.
- Customers should ensure safe and accessible work areas for our team.
- Any damage or risk caused by unsafe conditions will not be the responsibility of eState Editor.
5. Cancellations and Refunds
- Customers may cancel a booking at least 24 hours in advance for a full refund or reschedule.
- Late cancellations or no-shows may incur a fee as communicated at the time of booking.
- Refunds, if applicable, will be processed within 7 business days.
6. Liability
- eState Editor will perform services with reasonable care and skill.
- We are not liable for indirect, incidental, or consequential damages resulting from our services.
- Our liability for any claim arising from our services is limited to the total amount paid by the customer for the service.
7. Intellectual Property
- All content on the eState Editor website, including text, images, logos, and graphics, is the property of eState Editor or its licensors.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Privacy
- We respect your privacy and handle all personal information in accordance with our Privacy Policy.
- By using our services, you consent to the collection, use, and storage of your information as described in the Privacy Policy.
9. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content, privacy practices, or services of these external sites.
- Users should review the terms and privacy policies of any third-party sites they visit.
10. Governing Law
- These Terms are governed by the laws of Malaysia.
- Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of courts in Malaysia.
11. Changes to Terms
- eState Editor reserves the right to update or modify these Terms at any time.
- Updated Terms will be posted on this page with the revised effective date.
- Continued use of our website or services after changes constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us:
eState Editor
Jalan PJS 10/11A, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia
📞 +60 111-627-7761
📧 Contact@estateeditor.com
